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n-gage.io reflects on a successful BIAZA Communications Conference 2025

Written by Charlie Walton | Nov 18, 2025 8:59:59 AM

 

Global attraction experience software and mobile app specialists n-gage.io were proud to sponsor and attend the BIAZA Communications Conference 2025, held at Yorkshire Wildlife Park on 5–6 November 2025.

Hosted by the British and Irish Association of Zoos and Aquariums (BIAZA), the annual Communications Conference brought together communication professionals, educators and marketing specialists from across the UK and Ireland’s zoo and aquarium community. The event offered a fantastic opportunity to share insights and discuss how the sector can continue to inspire audiences and drive engagement through effective storytelling and digital innovation.

As a key sponsor, the n-gage.io team enjoyed connecting with colleagues and showcasing how its experience management software and guest mobile app are helping attractions transform visitor engagement. The platform delivers live insights to improve operations, promote conservation education and boost revenue growth while enhancing the overall guest experience.

Already working with numerous BIAZA members, n-gage.io’s software continues to be a trusted solution within the industry, helping venues manage the visitor journey, drive digital transformation and deepen audience connection.

Kate Dearlove, Director of n-gage.io, said:
“We were delighted to support this year’s BIAZA Communications Conference at Yorkshire Wildlife Park. It was a brilliant couple of days connecting with the BIAZA community, sharing ideas and hearing how organisations are evolving their approach to visitor engagement and digital communication. The energy, collaboration and creativity across the event were truly inspiring - as was hearing about the extraordinary lengths these organisations go to in their conservation efforts.”

Andy Hall, Communications Manager at BIAZA, added:
“We’re extremely grateful to n-gage.io for sponsoring the 2025 Communications Conference. The event was a real highlight in our calendar, bringing together communications and education professionals from across our membership to share ideas, celebrate success and inspire one another. It was fantastic to have n-gage.io’s continued support and their innovative approach to digital engagement continues to help our members connect with audiences in powerful and creative ways.”

The 2025 Communications Conference featured a packed agenda of talks and workshops covering media relations, social storytelling and conservation communication. With sustainability and innovation at its core, the event once again highlighted the importance of collaboration and technology in shaping the future of visitor engagement across the zoo and aquarium community.