Onboarding guide for getting started with the n-gage.io software and customisable guest mobile app.
Advice and guidance on troubleshooting issues experienced in the operator platform and mobile app.
This section covers all aspects of membership support queries including the transfer of memberships and their renewal.
Frequently Asked Questions on a range of topics where we have provided feedback and comment to help operators.
Support queries, questions, advice and guidance on a range of app functionalities.
Queries and support tickets relating to offers and vouchers including set-up, use and redemption.
A range of topics and support queries relating to data integrity and data protection.
Queries relating to payments and payment information across both the Operator Platform and Audience App
For assistance on account queries, access and authentication. Included advice and guidance on app sign up process and 2FA email verification.
Advice and guidance on Content Management related features including best practice and client hints and tips.
Providing a range of support mechanisms and how best to reach the team with your support queries.
Topics and advice relating to the administration of the platform and customisable guest experience app.
Queries, advice and guidance on the platform messaging functionality including best practices and support.
This category contains useful tutorial videos and demos to assist with using both the operator platform and guest mobile app.
