Lost access to the back‑office (operator login)
Regaining access when admin credentials are lost
Here's the steps to follow when losing access to the back office system:
1) Use Forgot password on the operator login page.
2) If SSO is enabled, ask internal IdP admin to reset.
3) If needed, raise a ticket with support to regain access.
1) Use Forgot password on the operator login page.
2) If SSO is enabled, ask internal IdP admin to reset.
3) If needed, raise a ticket with support to regain access.