iOS users not receiving push notifications
How to re‑enable push messages on iPhones
User guidance:
1) Go to Settings → Notifications → [App Name] and enable Allow Notifications.
2) Ensure Focus/Do Not Disturb is disabled.
3) Update to latest app version.
Operator checks:
Confirm device tokens are being registered with APNs.
Check push logs for delivery attempts.
Verify notification campaign wasn’t targeted incorrectly.