Memberships attached to the wrong account/email
Detecting and correcting mis‑linked cards at scale
Typical Issues Include:
Active memberships appear under an unrelated person.
Cause: - Historical mis‑linking during import, duplicate emails, or faulty merge.
Remediation:
1) Export affected list (membership IDs, current email, intended email).
2) Run a bulk reassignment job (Support will be required).
3) Enforce unique email + verified identity before merge.
4) Add integrity alerts when one account gains memberships suddenly.
Member comms: Inform impacted users and provide refresh steps.
Active memberships appear under an unrelated person.
Cause: - Historical mis‑linking during import, duplicate emails, or faulty merge.
Remediation:
1) Export affected list (membership IDs, current email, intended email).
2) Run a bulk reassignment job (Support will be required).
3) Enforce unique email + verified identity before merge.
4) Add integrity alerts when one account gains memberships suddenly.
Member comms: Inform impacted users and provide refresh steps.